MESSAGE FROM THE CEO
2022 was another challenging yet transformative year for Kerry Express as we celebrated our 16th year. Now that the global pandemic is coming to an end, we are optimistic with our long term future as consumer spending will slowly resume its upward trajectory trend. Having said that, we are now dealing with short term post-pandemic ripple effects like fluctuating fuel prices, inflation, and labour market distortions that have brought us major setbacks in 2022.
A responsible market leader like us must stay agile, prudent, and adaptive in response to this short-term turbulence. Hence, at the juncture of embracing 2023, we took a drastic step in looking inwards and discovering measures to improve efficiency, productivity, and creativity with the launch of the LEAN programme.
This LEAN programme is thoroughly designed based on the commitment to internal improvements and the objective to return Kerry Express to a profitable state. What this means is that we will reprioritise and focus on our core business so that our people will be more focused on delivering what is best for the Company. At the same time, we are expediting investments to drive operational efficiency, which include speeding up our procurement on machines, systems, and equipment to bring our running costs down immediately, backed by automated solutions to drive efficiency, reduce wastage and manual errors.
There is no golden winning formula in our business. Instead, I believe in ‘non-stop improvement’ to ensure such efforts are implemented in the spirit of embracing change. One thing is for sure, our promise to deliver Kerry Express excellence to every corner of Thailand remains uncompromised.
I am confident about what lies ahead in 2023. With our transformational move in adapting to change, we are ready to prepare ourselves for bigger market growth as the economy recovers and continue our pursuit for the next breakthrough of success.
Mr. Alex Ng
Chief Executive Officer