Delivering the Pride of Thailand
Kerry Express or KEX is now listed on the SET for over a year. It was a year in which the management and staff had to face many new and exciting challenges and to continue retaining KEX as the No. 1 express delivery company of Thailand and at the same time growing KEX to an even higher level.
KEX received the honour of being Thailand’s No.1 Brand for the 4th consecutive year by a landslide, reaffirming KEX’s strong market leadership and service excellence.
Among many other accomplishments, it is worthy to note that the continuing delivery volume growth of 30 per cent higher year on year is performed with the highest quality standard of 99 per cent delivery success. Our couriers and the supporting team have also brought along happiness to many households who in turn entrust us to do more and we shall therefore strive to provide services with even higher quality and innovations to our valued customers.
Going forward into year 2022 we shall implement many new services including door-to-door instant pick-up service as well as launching more social oriented services and deep penetrating into communities of online and marketplace sellers such as delivery of farmers produce directly to consumers and delivering COVID-19 relief kit boxes to patients and volunteer groups, in support of government relief policies.
Our staff are continuing to ensure quality services by innovating into digital platforms with proprietary technologies and automated processes, which would also immensely enhance our operating network efficiency and optimise our cost competitiveness. We have developed the industrialisation of KEX and continue to upgrade operating platform to achieve further standardisation and efficiency enhancement. We will also introduce Kerry Wallet, a neutral open platform, to serve the online lifestyle of customers and to provide the markets with services unseen nationwide. Meanwhile handling the big pool of data, we also crucially prioritise cybersecurity for maximum protection and safety of consumers’ data, aligning cybersecurity measures with our digitalisation journey.
KEX is selected as an index component of Thailand Sustainability Investment due to our commitment towards environmental impact management, social responsibility and good corporate governance aimed at strengthening our business operation and providing long term value to shareholders and stakeholders. KEX is also and index component of SET100 and SETWB indices.
Despite the economic headwinds we all face this year and COVID-19 still making headlines in our lives, KEX is committing efforts to delivering stronger results and driving up quality and service capacity for the benefits of all including our staff and stakeholders.
Mr. Kledchai Benjaathonsirikul
Chairman of Board of Directors